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Frequently asked questions

Quick answers about briefs, proposals, payments and privacy. Can't find yours? Contact us.

Getting started

What is Fotographer.in?

An India-first marketplace for photography and video production projects. You post a structured brief, professionals send proposals, you compare them and award the project, then manage delivery on the platform.

Is it free to post a brief?

Yes. Posting a brief and receiving proposals is free for customers. If professional fees apply in future, they will be published on the Pricing page before they take effect.

Do I need an account?

You can browse categories, public briefs and professional profiles without one. You need an account to post a brief, submit a proposal or send a private message.

Which cities do you cover?

We are India-first and support Indian cities and INR pricing. Professionals set their base city and service areas, so coverage grows as more of them join.

Briefs

How long does it take to post a brief?

About five minutes for most categories. The wizard has seven short steps, you can save a draft at any point and come back later.

Why is my brief reviewed before it is published?

Moderation keeps public briefs clear and safe. A reviewer may approve it or ask for changes. You are notified either way.

What do other people see on my brief?

Public pages show a summary: title, category, production type, city, budget range, deadline and deliverables. Your email, phone number, exact address and files stay private, and you choose whether your brand name is shown.

Can I edit or close a brief?

Yes. You can pause, close or cancel a brief, and request changes before it is awarded. Status changes are recorded.

Can I request drone or aerial work?

Yes, where it is legally permitted. The professional is responsible for any permissions required under applicable Indian regulations.

Proposals & hiring

How do I compare proposals?

Every proposal uses the same fields: price, itemised costs, inclusions and exclusions, timeline, revisions, usage rights and payment schedule. You can view them side by side, shortlist, ask questions and request a revised proposal.

What happens when I accept a proposal?

A project is created with a snapshot of the accepted terms. The brief is marked awarded, both sides are notified and the status history is kept.

Can I hire more than one professional for a brief?

By default a brief has one award. Multi-vendor awards are available only when the brief explicitly defines separate roles or lots.

Who can see the proposals on my brief?

Only you and authorised administrators. Other professionals cannot see them.

Can I leave a review?

Yes, after a project is completed. Reviews come only from completed projects.

Professionals

How do I join as a professional?

Register, complete your profile with services, coverage, equipment and portfolio, and submit for approval. Our team reviews it and notifies you.

Do you show verification badges?

Only when the relevant checks have been completed and recorded. A profile without a badge has no recorded checks.

Can I upload any portfolio work?

Only work you own or have permission to publish. You confirm this on upload, and there is a takedown process for copyright reports.

Can I submit more than one proposal to a brief?

One active proposal per brief. If you need to change it, use the revision process rather than submitting a duplicate.

Can agencies add team members?

Yes. Agency accounts can manage team members from their dashboard.

Fees & payments

Does Fotographer.in process payments?

Payment status is recorded against each project. We do not claim to process, hold or release funds unless a payment gateway is configured and clearly stated on the platform. Always check the payment terms in the accepted proposal.

Is there an escrow service?

No. Escrow or automatic release of funds would need a licensed payment provider and proper legal review. Until then, agree payment schedules in the proposal and record them in the project.

Will professionals be charged fees?

Fees are not charged yet. Any future model, such as paid leads, subscriptions, commission or featured listings, will be published with amounts before it applies.

Do you store my card details?

No. We never store card numbers or CVVs.

Privacy & safety

Who can see my phone number and email?

Not the public, and not professionals by default. Contact details are shared only through an authorised project workflow.

How do I report a problem?

Use the report options on briefs, profiles and messages, or contact us and choose "Report a user, brief or message".

How do I report copyright infringement?

Follow the steps in the Copyright & Content Policy. We review notices and act on valid requests.

What if there is a dispute about a project?

Start by raising it in the project so both sides have a record. The Cancellation & Dispute Policy explains the steps and what we can and cannot do.

Can I export or delete my data?

You can ask for an export or deletion of your account data. See the Privacy Policy for how.

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